Internal Memo / Policies / Staff Handbook / Manual
The primary purpose of internal communication is to share information, especially from the human resource perspective. Whilst it is often best to speak face to face or by telephone, this is not always possible. There are various other ways to facilitate communications within the same organisation, whether or not it is located in Hong Kong.
An internal memo (short for memorandum) is a less formal way to send messages between members of an organisation. It is generally not in the company letterhead but in a simple standardised format with headings similar to that of an e-mail - "To", "From", "Date" and "Subject". Instead of e-mail addresses, the "To" and "From" should state the name and the department of the sender and recipient(s). It can also be addressed to a job title (e.g. CFO), the entire department or company.
The body of the memo should be concise and clear to read, and in a polite and courteous tone. Like most letter, it is best if the memo is made up of three parts - introduction, body and conclusion.
A staff handbook, sometimes referred to as an employee handbook, employee manual or company policy manual, is a book that employers give to employees. Not only is it a good idea to provide new employees with the employee handbook on the first day of employment as part of the induction, it is also a useful reference for existing employees to ensure that they have all the necessary information and if they have any questions.
A staff handbook is usually created by the human resource department to convey information that employees must know about employment and work. It should be regularly updated as an online resource which can help to reduce the number of questions directed to the human resource department. It is one of the most important documents in human resource, so it should be accurate, complete and up to date.
As stated above, a staff handbook should include employment and job-related information that employees need to know. It usually include the following types of content:
The staff handbook should contain welcome statements, company mission, purpose or vision, company values, company's history, the reasons for success, company goals and objectives. It should provide clear advice to employees on how to contribute to the future success of the company and create a culture of fairness and consistency.
The staff handbook should contain human resource information for full-time employees and/or part-time employees regarding their commencement of employment, conditions of employment (e.g. salaries, working hours, holidays and leave arrangements), company benefits, medical benefits, pensions and termination of employment.
The staff handbook should contain key company policies that employees should know about – employee appraisal, promotion, transfer, demotion, salary increase, regulatory requirements, sexual harassment, alcohol and drug use, attendance requirements, confidentiality, privacy policy, disciplinary and grievance procedures, grounds for termination, use of telephones, computer, equipment, internet and email and use of motor vehicles, emergency procedures and for handling work-related injuries.
Not the right document?
Don’t worry, we have thousands of documents for you to choose from:
10 Jun 2022
6 min read
2 Jun 2022
6 min read
27 May 2022
6 min read
20 May 2022
6 min read
9 May 2022
6 min read
3 May 2022
3 min read
25 Apr 2022
5 min read
31 Mar 2022
1 min read
29 Mar 2022
1 min read
20 Mar 2022
6 min read
12 Mar 2022
5 min read
21 Feb 2022
5 min read
31 Jan 2022
5 min read
13 Jan 2022
4 min read
3 Jan 2022
5 min read
7 Dec 2021
11 min read
14 Nov 2021
6 min read
1 Nov 2021
9 min read
21 Oct 2021
1 min read
17 Oct 2021
7 min read
7 Oct 2021
12 min read
16 Sep 2021
4 min read
14 Sep 2021
5 min read
10 Sep 2021
3 min read
31 Aug 2021
4 min read
23 Aug 2021
3 min read
16 Aug 2021
5 min read
30 Jul 2021
6 min read
23 Jul 2021
7 min read
13 Jul 2021
5 min read
2 Jul 2021
5 min read
24 Jun 2021
5 min read
15 Jun 2021
4 min read
4 Jun 2021
6 min read
28 May 2021
5 min read
21 May 2021
5 min read
14 May 2021
5 min read
7 May 2021
5 min read
30 Apr 2021
5 min read
23 Apr 2021
5 min read
16 Apr 2021
5 min read
9 Apr 2021
5 min read
1 Apr 2021
5 min read
26 Mar 2021
4 min read
19 Mar 2021
5 min read
12 Mar 2021
5 min read
5 Mar 2021
6 min read
26 Feb 2021
5 min read
19 Feb 2021
6 min read
11 Feb 2021
5 min read
29 Jan 2021
6 min read
29 Jan 2021
3 min read
22 Jan 2021
6 min read
15 Jan 2021
6 min read
8 Jan 2021
6 min read
31 Dec 2020
6 min read
24 Dec 2020
0 min read
24 Dec 2020
7 min read
18 Dec 2020
6 min read
11 Dec 2020
6 min read
4 Dec 2020
6 min read
27 Nov 2020
6 min read
27 Nov 2020
7 min read
22 Nov 2020
7 min read
13 Nov 2020
8 min read
12 Nov 2020
8 min read
7 Nov 2020
8 min read
5 Nov 2020
6 min read
30 Oct 2020
7 min read
29 Oct 2020
8 min read
23 Oct 2020
7 min read
19 Oct 2020
8 min read
16 Oct 2020
10 min read
7 Oct 2020
9 min read
28 Sep 2020
8 min read
18 Sep 2020
7 min read
9 Sep 2020
7 min read
3 Sep 2020
7 min read
27 Aug 2020
8 min read
27 Aug 2020
9 min read
19 Aug 2020
8 min read
17 Aug 2020
8 min read
11 Aug 2020
8 min read
11 Aug 2020
8 min read
10 Aug 2020
11 min read
10 Aug 2020
9 min read
7 Aug 2020
9 min read
4 Aug 2020
9 min read
3 Aug 2020
10 min read
23 Jul 2020
8 min read
23 Jul 2020
8 min read
12 Jul 2020
8 min read
5 Jul 2020
7 min read
25 Jun 2020
7 min read
12 Jun 2020
9 min read
11 Jun 2020
9 min read
9 Jun 2020
9 min read
8 Jun 2020
8 min read
4 Jun 2020
5 min read
4 Jun 2020
8 min read
2 Jun 2020
10 min read
28 May 2020
13 min read
25 May 2020
8 min read
1 May 2020
10 min read
1 Apr 2020
6 min read
1 Mar 2020
11 min read
1 Feb 2020
11 min read
8 Jan 2020
9 min read
1 Jan 2020
1 min read
10 Dec 2019
7 min read
26 Nov 2019
8 min read
5 Nov 2019
5 min read
24 Oct 2019
3 min read
1 Oct 2019
1 min read
1 Oct 2019
1 min read
