ACCOUNT_FIRST_NAMEACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE

Tel:ACCOUNT_PHONE_NO  Email:ACCOUNT_EMAIL

To , 

06 April 2025

Re: Complaint letter about Delay in Work Completion

Dear ,

AT

Thank you for your letter of . We are of course aware that the estimated period for completion of your has already been exceeded and wish to say at once that we realise what inconvenience the delay must be causing you.

We would ask you, however, to remember first [that we have had an exceptionally severe winter - work on the site has been quite impossible during several prolonged periods of heavy snow.] Secondly, [there has been a nationwide shortage of building materials, especially bricks and timber, from which the trade is only just recovering.] Without these 2 difficulties, which could not be foreseen, the estimated completion period of would have been observed.

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